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Privacy Policy

Last Updated: 2 September 2025

LB Clinic (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit our website or use our services, and outlines your rights in relation to your data.

1. Who We Are & Data Controller

LB Clinic is the data controller responsible for your personal information in accordance with UK data protection laws. If you have any questions or wish to exercise your rights, you may contact our Data Protection Officer at:

As seen in healthcare privacy notices, clearly stating who’s responsible (Data Controller) is essential londonbeauty.clinic+9The London Clinic+9The London Clinic+9.

2. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity & Contact Information: Name, email address, phone number, etc., typically when you book a treatment or contact us via forms.

  • Health-Related & Sensitive Data: Information about your skin concerns or medical history, disclosed during consultations or treatments.

  • Website & Technical Data: IP address, browser details, cookie data, navigation patterns—collected via website analytics and cookie tools, similar to “usage data” examples in other policies mayoclinichealthcare.co.uk.

  • Marketing Preferences: If you consent to receive updates, we collect your communication preferences.

3. How We Use Your Data

We use your data for purposes including but not limited to:

  • Providing and managing services (e.g., booking treatments, consultations).

  • Communicating with you—responding to enquiries, confirming appointments.

  • Improving our services and website based on analytics (with your consent, where required).

  • Sending marketing communications, only with your explicit consent.

These align with lawful bases such as contract performance, consent, and legitimate interests londonbeauty.clinic+9The London Clinic+9The London Clinic+9.

4. Cookies & Website Analytics

We use cookies and similar technologies to:

  • Enable core website functions.

  • Analyze site usage to enhance performance.

  • Offer personalized content or features, where permitted.

You can manage your consent and change cookie settings at any time, in line with UK cookie law and best practices The London Clinicvista-health.co.uk.

5. Data Sharing & Third Parties

We may share personal data with:

  • Service providers (e.g., appointment systems).

  • Regulatory or legal authorities, if required by law.

  • No data is sold to third parties.

This mirrors key statements like “We will never lease, distribute or sell your personal information” seen in other privacy policies vista-health.co.uk+2Cleveland Clinic+2The London Clinic.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, or support your requests (e.g., refunds, updates). When no longer required, data will be securely deleted or anonymized.

7. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have rights that may include:

  • Access: Request a copy of your personal data.

  • Correction: Update inaccurate or incomplete data.

  • Deletion (“Right to be Forgotten”): Request removal of data where lawful and applicable.

  • Restriction: Temporarily limit processing in specific circumstances.

  • Portability: Receive your data in a structured, machine-readable format when appropriate.

  • Objection: Object to processing based on legitimate interests or direct marketing.

  • Consent Withdrawal: If processing is based on consent, you can withdraw at any time.

Requests can be submitted to our DPO email provided above. We may require verification of your identity before processing.

These rights reflect those detailed in guidance like The London Clinic’s notices The London ClinicThe London Clinic+1 and Vista Health mayoclinichealthcare.co.uk+10vista-health.co.uk+10sanofi.co.uk+10.

8. Security Measures

We implement industry-standard measures—technical and organizational—to protect your data from unauthorized access, loss, or misuse. Access is restricted to staff and third parties with legitimate need.

9. International Transfers

If any data is transferred outside the UK, we will ensure appropriate safeguards are in place (e.g., standard contractual clauses or adequacy decisions), consistent with data protection requirements.

10. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your information.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted here, including the date of revision. We encourage you to revisit this page to stay informed.

12. Making a Complaint

If you have concerns about how we handle your data, please reach out to us first. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at any time.